Instant Quote Generation
Automatically calculates and delivers real-time quotes based on customer input, removing delays and boosting purchase intent.
Project Overview
PURPOSE ðŸ’
This agent is designed to be able to answer questions from potential customers via a website chatbot and also viaa phone number that can be called. Not only can it answer questions, but it can also generate instant quotes for interested parties. Finally, the agent is able to capture lead information for those who have been given a quote, this allows the sales team to follow up and set an appointment.
VALUE 🤑
Customers often want instant answers so they can make a purchase, by offering easy ways for them to get information we increase their chance of purchasing. Companies typically have to spend money on a customer support or sales team to get this done, but this agent can be a one-and-done solution, both helping increase sales while also saving the business money that would be spent on support.
USAGE 🎬
- Person arrives on website and either clicks to chat with the chatbot or enters the phone number into their phone.
- The agent then determines what they are needing help with, and then routes them to the correct tool (knowledge base Q&A or instant quote)
Natural Language Processing (NLP)
Conversational Design
Lead Capture and Data Handling
Voice & Multi-Channel Deployment
Core Features
Multi-Channel Support (Chat & Voice)
Works seamlessly on both website chat and over the phone, ensuring customers can get help in the way that suits them best.
Smart Q&A with Knowledge Base
Answers common customer questions using an up-to-date knowledge base, reducing the need for human support.
Lead Capture & CRM Handoff
Collects key customer info after a quote is given and passes it directly to the sales team’s CRM for follow-up.
Project Showcase
